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Leveraging strategic tools, tech, and process excellence, we help servicers improve borrower experience while ensuring compliance
We understand that servicing loans is not a very easy task as its much more than retaining a portfolio and collecting payments; it’s about meeting the evolving needs of your customers and delivering an improved borrower experience. Our team ensures that we understand the needs of your clients and that we are proactive in our communications to the borrowers and provide timely services.
Our Services
Peoples Processing provides a variety of services in mortgage servicing. We always focus on high quality and ensure compliance. We support you right from loan boarding to managing default operations and loss mitigation.
Benefits of Partnering with Peoples Processing
30%
Cost Reduction
40%
Reduction in Turnaround Time
40%
Improved Productivity
We offers mailbox monitoring solution to Mortgage Servicers to help them streamline default operations and ensure compliance
Mailroom – scans all documents and feeds them to the ticketing system
Incoming emails come into our ticketing system directly
Our ticketing system indexes the request and then allocates it to a relevant processor
The Processor follows all relevant guidelines / rules
The system keeps sending notifications / reminders to ensure that the processors respond on time
What Our Customers Say
"Jose & his team with People’s Processing have been instrumental to my growth as a loan originator this past year. People does all the heavy lifting so that I can focus on what I do best, originating from new loans. If you are a loan officer looking to grow your business in 2020, People’s Processing will help you achieve your goals. Thank you for all your help in 2019 & looking forward to breaking new records in 2020."
"Before I started having my loans processed with Peoples Privo Processing I was unable to leave my office or even go on vacation. My old loan processor was constantly causing me problems that I had to fix. Now I vacation 2 to 3 months a year knowing my files are taken care of by a competent loan processor."
