Banks

We utilize our technology platform to help banks with end-to-end fulfillment

Banks find the partnership with a mortgage end-to-end service provider to be more cost-effective, efficient, and scalable option in these competitive markets.

Banks are working hard to manage operational costs, comply with ever-changing industry regulations, find the right talent, and adapt to newer technologies. It has become essential for Residential Mortgage Divisions of banks to optimize their operations to take on more loan volumes and deliver an enhanced customer experience to its borrowers. We see banks and mortgage lenders struggling with their profit margins, and as a result, a growing number are partnering with companies that provide an end-to-end fulfillment services.

Our team at People Processing helps mortgage divisions of regional and national banks:

With end-to-end mortgage fulfillment

We offer back-office support right from Underwriting to Closing and finally till Post-closing

Working with Peoples Processing can help save time and costs while giving you a competitive advantage.

We are also the only service provider who serves our banks and mortgage lenders with a full scale of services in a mortgage lifecycle. Our multi-state footprint*, self-motivated teams, automated workflows, and intelligence powered by RPA and AI technologies and digital compliance ensures operational efficiency and customer satisfaction with our clients.

*For current list of states licensed – visit https://www.nmlsconsumeraccess.org/

Loan Processing Support:

Loan Document Indexing: Collect & Review Borrower Documents

Order VOE, VOD, VOM and VOR

Order VA and FHA Case Numbers for Government Loans

Order Appraisal, Title, Hazard and Flood Certificates

Order VA and FHA Case Numbers for Government Loans

Order Tax Certificates

Generate LE and TIL Disclosures

Collect Signed Disclosures and Verify

Verification of HOI (Homeowners Insurance)

Title Search & Report Preparation

Underwriting and Quality Checks Support:

Credit Review

Contract Review

Review Flood Certificate

Review Appraisal Report

Fraud Review

Title Review

Closing Support:

Document Preparation

Scheduling of Closing

HUD Reviews

Closing File Review

Recording Support

Post-closing & Compliance Support:

Post-closing Review and Exception Curing

Suspense / Exception Reporting

Trailing Documents

Investor Guideline Review

Final Document Indexing

Loan Servicing Support:

Loan Boarding

Document Management

Loan Administration

Escrow set up and Administration

Default Administration

Investor Reporting

Payoff

Loan Review – Post closing

Servicing QA and QC

Benefits of partnering with Peoples Processing

Headquartered in Austin, TX with locations in Dallas, TX, Singapore and India

Experience working with all the leading LOS, Compliance and Servicing platforms

Flexible engagement model to help you reduce fixed costs

SSAE 18 compliant (2021 SOC 2 audit in the process)