Mortgage Lenders

End-to-end mortgage fulfillment services that help you to enhance efficiency while giving you a competitive advantage

Lenders are aware of the competitive mortgage market and are constantly striving to gain market share.

Lenders continually focus their efforts on managing operational costs, ensuring compliance, training their personnel, and adapting to the newer technologies. Focusing on these aspects is not only necessary but is required to deliver an enhanced customer experience to their borrowers. The struggle to maintain profit margins in the mortgage industry is a major concern for lenders. As a result, lenders reach out to us to help deliver lower cost ensuring compliance.

People Processing helps the mortgage divisions of the regional and national banks, with end-to-end mortgage fulfillment services:

We offer back-office support right from Set-up to Post-closing. Working with Peoples Processing for your end-to-end fulfillment can help you save time and cost while giving you a competitive advantage.

We are also the only service provider who serves our banks and mortgage lenders with a full scale of services in a mortgage lifecycle. Our 10+ years of experience working with customers, self-motivated teams, automated workflows, and intelligence powered by AI and Machine Learning technologies and digital compliance ensures operational efficiency and customer satisfaction with our clients.

Loan Processing Support:

Loan Document Indexing – Collect & Review borrower documents

Order VOE, VOD, VOM and VOR

Order Appraisal, Title, Hazard and Flood Certificates

Order VA and FHA Case Numbers for Government loans

Order Tax Certificates

Generate LE and TIL Disclosures

Collect Signed Disclosures and verify

Verification of HOI (Homeowners Insurance)

Title Search & Report Preparation

Underwriting and Quality Checks Support:

Credit Review

Contract Review

Review Flood Certificate

Review Appraisal Report

Fraud Review

Title Review

Closing Support:

Document Preparation

Scheduling of Closing

HUD Reviews

Closing File Review

Recording Support

Post-closing & Compliance Support:

Post-closing Review and Exception Curing

Suspense / Exception Reporting

Trailing Documents

Investor Guideline Review

Final Document Indexing

Loan Servicing Support:

Loan Boarding

Document Management

Loan Administration

Escrow set up and Administration

Default Administration

Investor Reporting


Loan Review – Post closing

Servicing QA and QC

Benefits of partnering with Peoples Processing

Headquartered in Austin, TX with locations in Dallas, TX, Singapore and India

Experience working with all the leading LOS, Compliance and Servicing platforms

Flexible engagement model to help you reduce fixed costs

SSAE 18 compliant (2021 SOC 2 audit in the process)