We still see much paperwork in processing a loan file and processing that paperwork is still time-consuming, yet a critical task. Additionally, lenders need to continually focus their efforts on managing operational costs, ensuring compliance, training their personnel, and adapting to the newer technologies. Focusing on these aspects is not only necessary but is required to deliver an enhanced customer experience to their borrowers. The struggle to maintain profit margins is a growing worry for lenders. As a result, we see an increasing number of loan originators seeking the support of the service providers.