Mortgage Lenders

Supports end-to-end mortgage processing services that help you save time and costs while giving you a competitive advantage

Lenders today know how competitive the mortgage market is and how essential it is to always stay ahead of the game to gain a higher market share.

We still see much paperwork in processing a loan file and processing that paperwork is still time-consuming, yet a critical task. Additionally, lenders need to continually focus their efforts on managing operational costs, ensuring compliance, training their personnel, and adapting to the newer technologies. Focusing on these aspects is not only necessary but is required to deliver an enhanced customer experience to their borrowers. The struggle to maintain profit margins is a growing worry for lenders. As a result, we see an increasing number of loan originators seeking the support of the service providers.

Our team at People Processing helps the mortgage divisions of the regional and national banks, with end-to-end mortgage processing services :

We offer back-office support right from Origination to Underwriting to Closing and finally till Post-close. Our offerings also include loan servicing support for mortgage divisions/lenders who are servicers with their loan portfolios. Working with Peoples Processing for your mortgage processing can help you save time and costs while giving you a competitive advantage.

We are also the only service provider who serves our banks and mortgage lenders with a full scale of services in a mortgage lifecycle. Our 10+ years of experience working with customers, self-motivated teams, automated workflows, and intelligence powered by RPA and AI technologies and digital compliance ensures operational efficiency and customer satisfaction with our clients.

Loan Processing Support:

Loan Document Indexing – Collect & Review borrower documents

Order VOE, VOD, VOM and VOR

Order Appraisal, Title, Hazard and Flood Certificates

Order VA and FHA Case Numbers for Government loans

Order Tax Certificates

Generate LE and TIL Disclosures

Collect Signed Disclosures and verify

Verification of HOI (Homeowners Insurance)

Title Search & Report Preparation

Underwriting and Quality Checks Support:

Credit Review

Contract Review

Review Flood Certificate

Review Appraisal Report

Fraud Review

Title Review

Closing Support:

Document Preparation

Scheduling of Closing

HUD Reviews

HMDA Data Gathering and Reporting

Closing File Review

MERS Recording

Recording Support

Post-closing & Compliance Support:

Post-close Review and Exception Curing

Suspense / Exception Reporting

Trailing Documents

Investor Guideline Review

Final Document Indexing

Loan Servicing Support:

Loan Boarding

Investor Reporting

Invoice Management

Default Management

Loss Mitigation

Mailbox Management

Escrow Management

Payoff Processing

Modification System Update

Lien Release

Customer Service

Bank Reconciliation

Benefits of partnering with Peoples Processing

Licensed to do business in 29 States, enables adherence to your state-specific requirements

Single window processing to avoid managing multiple vendors

Headquarters in Austin, TX with two production facilities located in India

Experience working with all the leading LOS, Compliance and Servicing platforms

Flexible engagement model to help you reduce fixed costs

SSAE 18 compliant (SOC 2 audit in the processs)